24 Hour Emergency Locksmith Services

Terms & Policies

 
 
 
Terms of Use    |      Privacy Policy     |      Our Guarantee     |      Our Shipping Policy     |      Our Return Policy


terms of use

The following Terms of Use contain the complete terms and conditions that apply to an individual's or entity's use of Saguaro Lock & Safe site. As used in this Agreement, "We," "Us" or "Our" refers to Saguaro Lock & Safe, and "You" or "Your" refers to the user. "Site" means any Saguaro Lock & Safe site posted on the World Wide Web.


1. ACCEPTANCE OF TERMS AND CONDITIONS
Use of Our Site constitutes Your acceptance of these terms and conditions and Your waiver of any and all claims against Saguaro Lock & Safe, its parents, subsidiaries, affiliates, contractors, agents, officers, directors or employees arising out of Your use of Our Site or any materials, information, opinions or recommendations contained on Our Site.

2. MODIFICATION
We may modify any of the terms and conditions in these Terms of Use, at any time and in Our sole discretion, by posting a change notice or a new user agreement on Our Site. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE YOUR USE OF OUR SITE. YOUR CONTINUED USE OF OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW TERMS OF USE CONSTITUTES BINDING ACCEPTANCE OF THE CHANGE.

3. COPYRIGHT

3.1 Use.
All content included on Our Site, such as text, graphics, logos, button icons, images, audio clips and software, is Our property or that of Our content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on Our Site is Our property protected by U.S. and international copyright laws. All software used on Our Site is Our property or that of Our software suppliers and is protected by U.S. and international copyright laws. You may electronically copy and print in hard copy portions of Our Site for the limited purpose of placing an order with Us or using it as a shopping resource. Any other use-including reproduction for purposes other than those noted above, modification, distribution, transmission, republication, display or performance-of the content on a Site without Our prior written permission is strictly prohibited.

3.2 Penalty.
Unauthorized copying of the software, or failure to comply with the above restrictions, may result in severe civil and criminal penalties. Unauthorized duplication of the software constitutes copyright infringement and, in the United States, is punishable in a federal criminal action by a fine of up to U.S.$250,000 and imprisonment for up to five (5) years. In addition, federal civil penalties allow the recovery of actual damages based on the number of copies produced plus the profits of the infringer, or statutory damages of up to U.S.$100,000 for willful copyright infringement.

4. DISCLAIMER
WE PROVIDE OUR SITE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE OPERATION OF OUR SITE OR THE INFORMATION, CONTENT, SOFTWARE OR MATERIALS AVAILABLE ON OUR SITE (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS, MERCHANTABILITY, NONINFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING OR TRADE USAGE). IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTION OR ERRORS. FURTHER, WE TAKE NO RESPONSIBILITY FOR THE CONTENT OF ANY LINKS PROVIDED THROUGH OUR SITE OR FOR THE SITES OF OTHERS THAT LINK TO OUR SITE.

5. CONFIDENTIAL INFORMATION
We do not accept or consider unsolicited material, product suggestions or original or creative ideas (collectively, "Materials") submitted through Our Site. If despite this policy you submit any such Materials, We will deem it Our property. We will not treat the Materials as confidential, and We will not be liable for any use or disclosure of such Materials. Without limitation, We will own the exclusive rights to the Materials and will be entitled to unrestricted use of the Materials for any purpose, commercial or otherwise, without compensation to the submitter of such Materials.

6. LIMITATION OF LIABILITY
WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES (OR ANY LOSS OF REVENUE, PROFITS OR DATA) OF ANY KIND ARISING IN CONNECTION WITH THE USE OF OUR SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, OUR AGGREGATE LIABILITY ARISING WITH RESPECT TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNT PAID US BY YOU IF ANY, FOR ACCESSING OUR SITE.

7. INDEMNIFICATION
You will defend and hold harmless Saguaro Lock & Safe, its parents, subsidiaries, affiliates, contractors, agent, officers, directors and employees against all claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys' fees and costs) made due to or arising out of a violation of these Terms of Use or Your use of this Site, including, without limitation, any claim arising out of unauthorized links to Our Site.

8 MISCELLANEOUS

8.1 Nonwaiver. If We fail to insist upon or enforce strict performance of any provision or right under the terms and conditions of these Terms of Use, it will not be construed as a waiver of any provision or right; rather, the same will be and remain in full force and effect.

8.2 Choice of Law. These Terms of Use will be interpreted, construed and enforced in all respects in accordance with the laws of the State of Washington to the exclusion of any other law which may be imputed in accordance with choice of law rules applicable in any jurisdiction. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply to these Terms of Use. For any suit or claim pertaining to these Terms of Use or any information furnished hereunder, You irrevocably consent to the jurisdiction and venue of any state or federal court sitting in King County, Washington, USA, and You will not commence an action or proceeding relating to the subject matter of these Terms of Use in any other jurisdiction.

8.3 English Language Governs. It is the express wish of the parties that these Terms of Use be drawn up in English. C'est la volonté explicite des parties que ces termes d'usage soient rédiger en anglais.

8.4 Independent Contractor. These Terms of Use will not be interpreted or construed to create or evidence a partnership, joint venture or franchise relationship among the parties or as imposing any partnership or franchiser obligation or liability on either party.

8.5 Compliance With Laws. You will comply at Your own expense with all statutes, regulations, rules, ordinances and orders of any governmental body, department or agency that apply to or result from Your use of Our Site.

8.6. Severability. If any provision of these Terms of Use will be unlawful, void or for any reason unenforceable, then that provision will be deemed severable from and will not affect the validity and enforceability of any remaining provisions.

OUR ADDRESS:
Saguaro Lock & Safe
7118 East Sahuaro Drive North
Scottsdale, AZ, 85254

 


Privacy policy

We guarantee your privacy.
At Saguaro Lock & Safe, we are committed to protecting your privacy. Saguaro Lock & Safe does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. Saguaro Lock & Safe will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

  • When you order, we request your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
  • When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
  • We may also use the information we collect to notify you about important changes at Saguaro Lock & Safe and special offers we think you will find valuable.

By using our Web site, you consent to the collection and use of this information by Saguaro Lock & Safe. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you are under 18 years of age, you must have your parent or guardian's permission to order.



our guarantee

Saguaro Lock & Safe stands behind our products and guarantees your satisfaction.

We guarantee our products.
Saguaro Lock & Safe promises to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner.

We guarantee first-class customer service.
Saguaro Lock & Safe is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us at 480-991-1990, or e-mail roland@saguarolocksafe.com. We will respond to or acknowledge your inquiry within one business day.

We guarantee your security.
Every time you shop with Saguaro Lock & Safe, you are backed by our security guarantee. When you are shopping at Saguaro Lock & Safe, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number. All credit card transactions made on the Saguaro Lock & Safe Web site are protected using industry standard SSL Security. All Saguaro Lock & Safe credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.

To view certificate information in Windows Internet Explorer: While in our secure order area, right-click on the bottom portion of one of our checkout pages and select the Properties item. In the Property Sheet window that appears, select the Certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our secure order area, right-click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the Page Info item.

We are so confident that your information cannot be compromised as a result of shopping at Saguaro Lock & Safe, we guarantee your protection in the event of unauthorized interception and use of your credit card. If you think your credit card has been compromised as a result of shopping at Saguaro Lock & Safe, please contact your credit card provider immediately. Most banks either cover all charges, or limit your liability to $50. We guarantee that if your card was compromised as a result of shopping at Saguaro Lock & Safe and your bank does not cover all charges, we will compensate you for the amount of your liability, up to $50.



our shipping policy

Shipping varies on the size and fragility of the item purchased.
Unless otherwise specified, we ship via UPS. 

At Saguaro Lock & Safe, we will always work with you to ensure that you receive your item in the safest, most
economical and expedient manner possible.

Please call us at 480-991-1990 to request service via Federal Express.



our return policy

At Saguaro Lock & Safe, we stand behind our merchandise 100%.

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging.

3. We will not give a credit or refund for used merchandise.

4. If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.
For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 480-991-1990 or e-mail roland@saguarolocksafe.com.



Areas We Serve:
· Phoenix
· Paradise Valley
· Peoria
· Mesa
· Scottsdale
· San Tan Valley
· Sun City
· Sun City West
· Gilbert
· Glendale
· Gold Canyon
· Goodyear
· Higley
· Laveen
· Litchfield Park
· Maricopa
· Anthem
· Apache Junction
· Avondale
· Black Canyon City
· Queen Creek
· Cave Creek
· Chandler
· Fountain Hills 
· Sun Lakes
· Surprise
· Tempe
· Tolleson
· Wickenburg
· East Valley
· West Valley
· Central Valley 


Saguaro Lock & Safe
Phoenix Area: (602) 861-9392
East Valley: (480) 991-1730
West Valley: (602) 242-0204
or Email:
saguarolock@juno.com